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+91-9031025161

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Return & Refund

General Returns Policy

 

  1. Products are returnable within the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on thedart.in.
  2. If you report an issue with your two post lift, single post lift,four post lift,scissor lift,alignment,balancer,tyre changer,vaccume cleanear,car washer etc. we may schedule a technician visit to your location. This visit is scheduled by placing an order with thedart through thedart.in  Services option. Subject to thedart.in.thedart Services Terms and Conditions, a resolution will be provided based on the technician's evaluation report.
  3. Return will be processed only if:
  4. it is determined that the product was not damaged while in your possession;
  5. the product is not different from what was shipped to you;
  6. the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein).
  7. If you wish to return an automobile garage equipment that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning.thedart shall not be liable in any manner for any misuse or usage of such information.
  8. Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.
  9. Products marked as "non-returnable" on the product detail page cannot be returned.
  10. Additional information is not required to return an eligible order unless otherwise noted in the category specific policy.
  11. Products may be eligible for replacement only if the same seller has the exact same item in stock.
  12. If the replacement request is placed and the seller does not have the exact same product in stock, we will provide a refund.

10.Categories with associated return window and exceptions, if any:

TheDart.in

Category

Return Policy

Automobile chemical

7 days Refund only

All automobile chemical for any manufacturing default can be return & refund TheDart.in Return Policies.

Non Returnable

This item is non-returnable due to consumable nature of the product. However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

Category

Return Policy

AUTOMOBILE ACCESSORIES AND PARTS

7 Days Returnable

This item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.

You can also return the product within 10 days of delivery for full refund. Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

TOOLS & POWER TOOLS

Non Returnable

This item is non-returnable due to consumable nature of the product. However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

GARAGE EQUIPMENT,TWO WHEELER EQUIPMENT,POLLUTION EQUIPMENT

Non Returnable

This item is non-returnable due to consumable nature of the product. However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

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